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The Hear at Home Promise
Our Pinky Promise to You
- Your partner for life – as a locally owned and independent business, you’ll have the confidence that we’ll be here long into the future to be your hearing care partners for life. We’re not a pop-up business that will be gone tomorrow.
- Access to all levels of technology – as an independent business, we will help you to find the right technology for your unique needs through our wide range of partnerships with major manufactures. Unlike many others, you’re not limited to just one manufacturer.
- Honesty and integrity – our 14 year reputation has been built based on always doing the right thing. You’ll benefit from transparency, honesty and the highest levels of integrity.
- Benefit from us helping thousands of local people – with thousands of delighted patients since 2009, you will benefit from partnering with the highest-rated team of hearing care experts in Greater Vancouver that have helped many others to achieve the outcomes that you’re looking for.
Melissa Weaver
I had the opportunity to work with Jennifer while I was finishing my education and she was an invaluable piece in my success. But more than the experience she gave me, I do not forget years later that more than anything, Jennifer cares. About her clients, her work, and her community. I saw it in her knowledge and that she is always broadening and sharing her skills. Her approach is one with patience and empowerment. And her involvement is always present whether it's with other professionals, her clients, or the community at large. From my time with her, Jennifer offers an amazing service and experience.
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Ruth Brown
Jennifer thank you for today with Dad. He greatly appreciate’s the care and attention you give him regarding his hearing loss. It’s such an important part of communication and as he ages he is more aware of the impact of the loss of his hearing. What he learned today will make his holiday in Atlanta more enjoyable- thanks 🙏🏽
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I Brown
The webinar was a pragmatic approach to handling difficult and frustrating conversations with individuals with dementia.
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D Silverwood
We would highly recommend Jennifer and the Hear at Home team for all your hearing needs. My dad got his hearing aids from Jennifer over 10 years ago and my mom has had hers for the last couple of years. Jennifer is very knowledgeable, professional, thoughtful, a real pleasure to work with and always goes above and beyond. It was such a bonus for us that Jennifer was able to come to our home to for my dad’s hearing needs as he had mobility challenges. I recently brought my mom to Jennifer’s new office in the Delbrook Plaza which is beautiful, very accessible and has lots of free parking. Our family definitely recommends Hear at Home!!
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karen Bertini
Jennifer was amazing! The personalized in home service was above and beyond. Her caring nature and professionalism is unmatched. She was extremely helpful to my husband who was suffering with tinnitus and hearing loss. I have recommended her to friends and will continue to do so in the future. Sincerely, Karen Bertini
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Emily James
We met Jennifer by chance and on finding out my son is hearing impaired, she immediately and selflessly offered to help us. I realize Jennifer deals mainly with adults, but she is truly amazing with kids. When she worked with my son, she was engaging, patient and kind. She talked directly to him and helped him understand how the devices worked so he could take ownership and have the confidence to operate everything on his own. It is obvious that Jennifer cares deeply about the people she is working with and enjoys what she is doing. She understands the subtle challenges people with hearing impairment face and is passionate in her desire to improve their quality of life. I would highly recommend Jennifer to anyone (child or adult) with hearing impairment. She is understanding and empathetic and explains everything so clearly.
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Greg Viger
Jennifer & the Hear At Home staff are amazing. The kindness, warmth, sincerity and genuine concern for their clients and family is like I have never witnessed in a business. It is kind of hard to believe until you experience it. Read the other reviews and there is a consistent pattern in the accolades. They go above and beyond to do right for their clients and make it as easy as possible to handle what can sometimes be hard situations. I completely trust them with my parents and can not recommend them enough to care for your loved ones.
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Cindijohnston
Jennifer has been a huge part of our family for years. Her knowledge and compassion have been instrumental in managing a challenging situation with my father - and she has devoted time to the education of the staff at his care home. A personal connection is so important when dealing with aging parents, and I truly value having a relationship with Jennifer and Hear at Home.
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Cindi Johnston
Once again, Jennifer Abbott to the rescue! A damaged hearing aid results in so many issues for my dad - but Jennifer's thoughtful, professional, and speedy help has reminded me how lucky our community is to have such a skilled practitioner in our midst. Thank you Jennifer and Hear at Home - again! Cindi Johnston
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L Ng
My mom has hearing impairment that must have been there for a long time but got overlooked, she recently moved into a nursing home in Richmond. We were in the market looking for getting her ear properly tested and find a device that fits both her hearing needs and our budget. My mom has limited mobility so finding out Hear At Home Mobile clinic will come to her is absolutely thrilled. Jennifer responded promptly upon my initial inquiry and appointment was setup within a week. Jennifer is very friendly, patience and accommodating with my mom when testing her (mom doesn’t speaks any English). She explains in detail the test results, types of option available out there, and help us make an informed decision with her professional expertise and experience. Jennifer even goes to extra miles to provide alternative consultation via video call to walk me through the steps trouble shooting and resetting the device after we started using it for 2 months. I explained and showed her the device condition on the video call, she was able to give a diagnosis as well as guide me through the reset process. In just a few minutes the issue was resolved. It was just a technical glitch and a hard reset is all it takes for it to return to working mode again. Jennifer is certainly professional and resourceful. We have an exceptional positive experience with Hear At Home Mobile Hearing Clinic and Jennifer is amazing helping us during the entire course, we would highly recommend her service to anyone who needs hearing aids to be fitted with a caring professional.
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