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The Hear at Home Promise
Our Pinky Promise to You
- Your partner for life – as a locally owned and independent business, you’ll have the confidence that we’ll be here long into the future to be your hearing care partners for life. We’re not a pop-up business that will be gone tomorrow.
- Access to all levels of technology – as an independent business, we will help you to find the right technology for your unique needs through our wide range of partnerships with major manufactures. Unlike many others, you’re not limited to just one manufacturer.
- Honesty and integrity – our 14 year reputation has been built based on always doing the right thing. You’ll benefit from transparency, honesty and the highest levels of integrity.
- Benefit from us helping thousands of local people – with thousands of delighted patients since 2009, you will benefit from partnering with the highest-rated team of hearing care experts in Greater Vancouver that have helped many others to achieve the outcomes that you’re looking for.
Greg Viger
Jennifer & the Hear At Home staff are amazing. The kindness, warmth, sincerity and genuine concern for their clients and family is like I have never witnessed in a business. It is kind of hard to believe until you experience it. Read the other reviews and there is a consistent pattern in the accolades. They go above and beyond to do right for their clients and make it as easy as possible to handle what can sometimes be hard situations. I completely trust them with my parents and can not recommend them enough to care for your loved ones.
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Heather Shaw

Jennifer has helped my three seniors enjoy better hearing. She has helped us when aids were misplaced or when my mom was confused about how to use her new aids. Jennifer is patient and carefully explains all the steps. She and her company have been a supportive, caring part of our parents being able to continue to be part of their community!
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DBL
My family dealt with Jennifer Abbott at Hear at Home Mobile Hearing Clinic for hearing aids for our 90 yr old mother. Jennifer was extremely patient and understanding in her interactions with our Mum. I was particularly pleased that Jennifer spoke directly to Mum, addressing all questions and responses to her and ensuring her total engagement in the process. When responses to tests were different, Jennifer spent the time for a retest to ensure accuracy and had new moulds prepared so that Mum got the best possible benefit from her new aids. I would not hesitate to recommend Jennifer and Hear at Home Mobile Hearing Clinic to anyone looking for extraordinary service.
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Janice Porter

Jennifer is a true professional and a stand out in her field. I would not hesitate to recommend her to anyone in need of hearing services. She is most caring, and considerate, and will go out of her way to accommodate her clients. Jennifer has done a lot to build her reputation in her community - in particular she has successfully organized and executed a Seniors Flash Mob event (more than once) - coordinating many seniors and local businesses to put on an amazing event each time. Kudos!
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Elizabeth Mah
Jennifer and her team are personable, heart-centred and lovely. I would highly recommend!
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Judy Bjornson
Jennifer from" Hear At Home" came to my dear mom's home yesterday to do her hearing test and check her hearing aids. Her expertise, kind nature and superior service was by far the best mom has ever received. Mom is 90 and I have been taking her to all of her appointments for years, I love the fact I don't have to drive her anywhere and she receives such better care in her own home. Thank you so much Jennifer and I will be highly recommending you to all of my clientele. Judy Bjornson
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Darlene Gau
2022 Nov 09
Both my husband and I are so pleased with the services we received [exceptional] from Hear at Home. The quality of the hearing aids are excellent as is Jennifer's knowledge of her work. She and all her staff are caring, helpful, friendly people and this attitude came across on our first contact with them: people first-always. And it's been consistent. Trying to make the right choice [like hearing aids] is often not easy but Hear at Home certainly made the experience a pleasant one. Thank you!
And a special thank you must be mentioned to Emma who was my first point of contact. Her warm friendly demeanor in her emails made a big difference for me.
Jennifer's ability to 'hear' and to 'listen' to what is being said is a gift which is helpful to some of us oldies. So again, thank you. And we wish you every success in your business venture. It's well deserved!
Both my husband and I are so pleased with the services we received [exceptional] from Hear at Home. The quality of the hearing aids are excellent as is Jennifer's knowledge of her work. She and all her staff are caring, helpful, friendly people and this attitude came across on our first contact with them: people first-always. And it's been consistent. Trying to make the right choice [like hearing aids] is often not easy but Hear at Home certainly made the experience a pleasant one. Thank you!
And a special thank you must be mentioned to Emma who was my first point of contact. Her warm friendly demeanor in her emails made a big difference for me.
Jennifer's ability to 'hear' and to 'listen' to what is being said is a gift which is helpful to some of us oldies. So again, thank you. And we wish you every success in your business venture. It's well deserved!
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Maureen Hutton
I received my new hearing aids this morning and I am so Happy! Having an in-home hearing test and getting fit with hearing aids while sitting in your dining room was so convenient. The service is excellent and Jennifer was so thorough and patiently explained every detail to me. I would highly recommend.
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June Milliken
Jennifer was incredibly helpful to my mother (new client) and I on very short notice. today. She was warm and friendly, thorough and informative, efficient and very fair. We were grateful to learn new hearing aids were not needed, just some cleaning (which she demonstrated clearly) and recalibrating, following a hearing test. I would definitely recommend her business to anyone with mobility issues or privacy concerns or just wanting someone in the business of hearing and hearing support on their side, not beholden to a single manufacturer.
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William Broughton
I was very pleased to get my hearing test then the hearing aids so quickly. I had a single old hearing aid and I needed two. I am in my 90's and my hearing is poor. The two new hearing aids a re a great improvement. My experience with Jennifer and with her office staff was wonderful. Professional and competent describe it well. I recommend her services to anyone with poor hearing.
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