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The Hear at Home Promise
Our Pinky Promise to You
- Your partner for life – as a locally owned and independent business, you’ll have the confidence that we’ll be here long into the future to be your hearing care partners for life. We’re not a pop-up business that will be gone tomorrow.
- Access to all levels of technology – as an independent business, we will help you to find the right technology for your unique needs through our wide range of partnerships with major manufactures. Unlike many others, you’re not limited to just one manufacturer.
- Honesty and integrity – our 14 year reputation has been built based on always doing the right thing. You’ll benefit from transparency, honesty and the highest levels of integrity.
- Benefit from us helping thousands of local people – with thousands of delighted patients since 2009, you will benefit from partnering with the highest-rated team of hearing care experts in Greater Vancouver that have helped many others to achieve the outcomes that you’re looking for.
Lisa Hunt
Jennifer is fantastic, and it's so convenient to have her come to my mom's assisted living place, for testing etc.
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Isabel Eng
We are so grateful for Jennifer who fitted our mom with her hearing aids. Her gentle and kind character which made my mom feel comfortable and she worked quickly to get the mould done at home. Jennifer is always quick to respond to any questions or concerns and is willing to go the extra mile to make sure the hearing aids are working properly. Thank you for improving my mom's quality of life.
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Una Ann

Jennifer is amazing. She came to our home to test my great Aunt & Uncle’s hearing. They are both disabled and unable to leave the house. We ordered hearing aids for Auntie, and had a little difficulty from the supplier but Jennifer quickly solved the problem. She followed up to make sure everything went well. She went out of her way to provide hearing aids for Uncle. She was patient, understanding and very accommodating. I really appreciate everything she did for us. Thank you.
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Greg Viger
Jennifer & the Hear At Home staff are amazing. The kindness, warmth, sincerity and genuine concern for their clients and family is like I have never witnessed in a business. It is kind of hard to believe until you experience it. Read the other reviews and there is a consistent pattern in the accolades. They go above and beyond to do right for their clients and make it as easy as possible to handle what can sometimes be hard situations.
I completely trust them with my parents and can not recommend them enough to care for your loved ones.
I completely trust them with my parents and can not recommend them enough to care for your loved ones.
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DaveandBon Scott
Hear at Home is a very professional, very calming, very helpful service that comes to you where you live and when you want. I had no idea how important to your brain your hearing is. Jen explained everything to me about the connection between hearing well and being well: mentally - better memory, better social connections, better attitude to living overall. And then , when it came time to try out the hearing aids, she was exceptional - it was like she knows what you're thinking and answers your concerns even before you ask!! Very calm, very gentle - her manner made me relax and feel reassured. All in all, more health services should operate like Hear at Home -Thank you so much Jen. to keep your services available during this difficult Covid19 Pandemic
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R Smith
Hello Karen & Jennifer - short note to thank you both for that very valuable Dementia Tips session on Monday.
It’s only Tuesday and I have already implemented at least two of the tips to great success - such a help to have your insight and practical suggestions to work with our mom’s new reality……….thanks again!!………..
It’s only Tuesday and I have already implemented at least two of the tips to great success - such a help to have your insight and practical suggestions to work with our mom’s new reality……….thanks again!!………..
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Lynne Moran

Jennifer from Hear at Home presented to a group of the North Shore Eldercollege at our Speaker Series last fall and she was great.
This was not a sales pitch but a knowledgable, insiteful presentation on hearing Loss.
She also shared her journey as an entrepreneur,which was very interesting to us all.She is a wonderful guest speaker.
This was not a sales pitch but a knowledgable, insiteful presentation on hearing Loss.
She also shared her journey as an entrepreneur,which was very interesting to us all.She is a wonderful guest speaker.
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Jay MacDonald
Jen is great. She is always on the ball when it comes to my hearing requirements and willing to drop by the house to deal with them. Fabulous service, A+.
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Cathy M
The key piece of information I took from the Dementia webinar was the information provided about the difference between dementia and alzheimer’s disease. I found it informative and would attend again.
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Brian Gibbard
In recent years I realized that I had sustained a hearing loss. A profoundly hearing impaired friend suggested I contact Jennifer Abbott at Hear at Home. Jennifer was a delight to deal with. She came to my home , tested me, and gave me a number of options. At no time did I feel she was trying to "sell" me something; rather she was giving me information and leaving decisions up to me. She was patient and and able to answer all my questions. I did purchase hearing aids from Hear at Home and they have worked as she described. Her follow up care was excellent and she was prompt and very careful to follow covid protocols. In sum my experience with Jennifer and Hear at Home exceeded my expectations and I would refer friends to her without hesitation.
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