How Does Tinnitus Relate to Hearing Loss? Millions of people across Canada are affected by tinnitus, causing them to be exposed to unpleasant sounds and noises that no one else can hear. What is Tinnitus? Tinnitus occurs when you are consciously able to hear sounds...
Tinnitus
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The Hear at Home Promise
Our Pinky Promise to You
- Your partner for life – as a locally owned and independent business, you’ll have the confidence that we’ll be here long into the future to be your hearing care partners for life. We’re not a pop-up business that will be gone tomorrow.
- Access to all levels of technology – as an independent business, we will help you to find the right technology for your unique needs through our wide range of partnerships with major manufactures. Unlike many others, you’re not limited to just one manufacturer.
- Honesty and integrity – our 14 year reputation has been built based on always doing the right thing. You’ll benefit from transparency, honesty and the highest levels of integrity.
- Benefit from us helping thousands of local people – with thousands of delighted patients since 2009, you will benefit from partnering with the highest-rated team of hearing care experts in Greater Vancouver that have helped many others to achieve the outcomes that you’re looking for.
Ruth Brown
Jennifer thank you for today with Dad. He greatly appreciate’s the care and attention you give him regarding his hearing loss. It’s such an important part of communication and as he ages he is more aware of the impact of the loss of his hearing. What he learned today will make his holiday in Atlanta more enjoyable- thanks 🙏🏽
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Darrell
Thanks to Hear at Home Mobile Hearing Clinic and Jennifer Abbott my 94-year-old mother is hearing better than she has in years and is enjoying it. Despite the fact that I live in Victoria and my mother lives in Vancouver, Jennifer made it easy for me make all the arrangements from a distance. Jennifer: • deals well with the elderly and cares about her clients • takes charge and manages all the details • is very thorough: she gave me regular updates by telephone and email on how she was progressing. She emailed me photographs of the devices we had purchased so I could inspect the product. • made a video clip – and posted it on YouTube – that illustrated how the hearing aids were functioning with my mother and giving very clear instructions on how to use the external microphone accessory we ordered, and demonstrating its effectiveness. This has been invaluable. I sent the YouTube link to family and friends and now they all know how to use the microphone when they visit. Jennifer is filling an important niche for people who are homebound or have limited mobility. She went the extra distance to make it easy for me to remotely arrange for improved hearing for my mother. And she delivered results! Darrell Victoria
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Cath
I just wanted to say that we (my sister Deb and I ) really enjoyed your and Karen's presentation and the information was very helpful. We are trying to support our Dad, who is 90 and looking after our Mom, who is 89 and struggling with dementia. We will follow through with the suggestions and share them with our Dad.
Hopefully, we'll see you both in person one day soon!
Take care and thanks,
Hopefully, we'll see you both in person one day soon!
Take care and thanks,
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Carlos Taylhardat
Professional, dedicated and compassionate care are but a few of the traits that you can count from Hear at Home.
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Heather Prochuk
I resisted doing something about my hearing loss for many years -partly denial on my part, but also because I felt the professional I consulted many years ago seemed more interested in selling hearing aids rather than addressing my needs. My experience with Jennifer couldn't have been better. She obviously cares about her clients -using gentle humour to put me at ease. She was patient, thorough and explained everything without overwhelming me with information. I felt totally confident that my needs and well-being was her primary focus. A whole new hearing world has opened up for me now-I never realized how much I was missing before getting my hearing aides. She continues to follow up - which reinforces for me that she sincerely cares and wants only the best for her clients. Thank you, Jennifer.
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Simon Manvell
Being on the younger side of the spectrum for those I think would need hearing aids, I was put off by my wife's insistence to get my hearing checked. Too many "huhs?" and "sorry whats?" lead me to connect with Jennifer and book an appointment, honestly dreading the result. Jennifer's first at-home visit was incredible. Within an hour she had completed her tests within our home environment, produced a solution and presented the next steps in moving ahead. Her communication was highly professional and her approach to my situation was incredibly authentic and relevant. Over the course of three months, she moved me through three different products. Giving me the time to try, test and decide on them before they became permanent. During that process, she was keenly receptive to my feedback, responsive and each time presented a better alternative. In the end, my solution is a home run. I have a higher quality of life which has led to better understanding in my relationship and has increased my effectiveness in my business. I am amazed at her honest care and attention for her clientele. It's truly genuine and rare. I have and will continue to recommend her to anyone looking for a true professional that is capable of providing solutions designed specifically for each customer.
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Melissa Weaver
I had the opportunity to work with Jennifer while I was finishing my education and she was an invaluable piece in my success. But more than the experience she gave me, I do not forget years later that more than anything, Jennifer cares. About her clients, her work, and her community. I saw it in her knowledge and that she is always broadening and sharing her skills. Her approach is one with patience and empowerment. And her involvement is always present whether it's with other professionals, her clients, or the community at large. From my time with her, Jennifer offers an amazing service and experience.
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Colleen Hawkins
Many thanks to Jennifer who went above and beyond with her customer service! My mother was hospitalized after breaking her hip. She relied on her hearing aids to hear what doctors and physiotherapists were telling her. Unfortunately one of the hearing aids stopped working. I dropped the aid off at the Hear at Home office on a Friday afternoon. The following day Jennifer had fixed it and offered me to pick it up that evening at her home (I couldn't pick it up during office hours), otherwise we would have had to wait til Tuesday. Then on Sunday we were having difficulties getting that hearing aid to stay in her ear. Jennifer had me bring it back to her home Sunday evening to make some adjustments. Its very impressive that Jennifer went out of her way, on her days off, to help my mother in a time of need. Thank you so much, Jennifer, you rock!
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Linda Hagen
My sister and I feel blessed to have met Jennifer from Hear at Home. Getting our mom the help she needed with her hearing has significantly changed Mom's life for the better and, thanks to Jennifer, the entire process was pleasant for all of us. Having our mom being able to hear again truly is amazing but equally amazing is the way Jennifer does what she does. Right from the start of the process her calm, friendly demeanor put all of us immediately at ease. We were a bit concerned about how well our mom would handle the actual hearing test but Jennifer's patience, interjected with appropriate and well-timed humour, had our mom relaxed and understanding what she needed to do in a matter of minutes. Jennifer has a thorough and clear way of explaining things which was especially valuable when it came to understanding the hearing test results, why she was recommending specific types of hearing aids and how to insert and care for the hearing aids we selected. Her response time to phone calls and e-mails was also very prompt which was also greatly appreciated. As well, Jennifer made a recommendation of an alternate communication device to the telephone which has significantly improved quality and quantity of connecting with our mom. We highly recommend Jennifer and Hear at Home for anyone in need of a hearing test or devices for themselves or anyone under their care. Linda Hagen & Jennifer Champagne
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Emily James
We met Jennifer by chance and on finding out my son is hearing impaired, she immediately and selflessly offered to help us. I realize Jennifer deals mainly with adults, but she is truly amazing with kids. When she worked with my son, she was engaging, patient and kind. She talked directly to him and helped him understand how the devices worked so he could take ownership and have the confidence to operate everything on his own. It is obvious that Jennifer cares deeply about the people she is working with and enjoys what she is doing. She understands the subtle challenges people with hearing impairment face and is passionate in her desire to improve their quality of life. I would highly recommend Jennifer to anyone (child or adult) with hearing impairment. She is understanding and empathetic and explains everything so clearly.
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