Phonak
How to change a cerustop on your Phonak BTE, RIC with custom earmold
by Jennifer Abbott | May 14, 2020 | Client Resources, Phonak, Support and Instructions
How to clean and change cerustop on your custom Phonak ITE
by Jennifer Abbott | May 14, 2020 | Client Resources, Phonak, Support and Instructions
How to pair Phonak Audeo Marvel and Phonak Paradise to your iPhone.
by Jennifer Abbott | Apr 19, 2020 | Client Resources, Phonak, Support and Instructions
How to change a cerustop on your Phonak BTE, RIC
by Jennifer Abbott | Jul 31, 2019 | Client Resources, Phonak, Support and Instructions
Phonak Audeo Marvel & Paradise Volume & On/Off button
by Jennifer Abbott | Jun 28, 2019 | Client Resources, Phonak, Support and Instructions
How to do a hard re-start if your Phonak hearing aids are not charging
by Jennifer Abbott | Jun 28, 2019 | Client Resources, Phonak, Support and Instructions
How to change a cerusheild on your Phonak BTE, RIC
by Jennifer Abbott | Jun 28, 2019 | Client Resources, Phonak, Support and Instructions
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The Hear at Home Promise
Our Pinky Promise to You
- Your partner for life – as a locally owned and independent business, you’ll have the confidence that we’ll be here long into the future to be your hearing care partners for life. We’re not a pop-up business that will be gone tomorrow.
- Access to all levels of technology – as an independent business, we will help you to find the right technology for your unique needs through our wide range of partnerships with major manufactures. Unlike many others, you’re not limited to just one manufacturer.
- Honesty and integrity – our 14 year reputation has been built based on always doing the right thing. You’ll benefit from transparency, honesty and the highest levels of integrity.
- Benefit from us helping thousands of local people – with thousands of delighted patients since 2009, you will benefit from partnering with the highest-rated team of hearing care experts in Greater Vancouver that have helped many others to achieve the outcomes that you’re looking for.
Deborah Foot
Our first contact with Jennifer was for a hearing assessment for my 90 year old Mum. Mum was able to be assessed in the comfort of her recliner in her own home and didn't have to make numerous trips to a clinic. Jennifer was very professional and knowledgeable and was able to offer us a wide range of hearing aids. Follow up has been very good as Mum has needed setting changes as her hearing declines. Jennifer also provides monthly checks and cleaning at Mum's retirement home. With a family history of deafness on both my parents sides I decided to have Jennifer assess my hearing in my early 60's. She impressed on me that it is better to get hearing aids earlier than later as hearing is not just about volume but also speech recognition and once that declines it can't be recovered. I was fitted with the most up to date technology with recharging batteries and blue tooth capability. Follow up was excellent. I have on numerous occasions recommended Jennifer to friends and would highly recommend her to others who are experiencing hearing loss.
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Emily James
We met Jennifer by chance and on finding out my son is hearing impaired, she immediately and selflessly offered to help us. I realize Jennifer deals mainly with adults, but she is truly amazing with kids. When she worked with my son, she was engaging, patient and kind. She talked directly to him and helped him understand how the devices worked so he could take ownership and have the confidence to operate everything on his own. It is obvious that Jennifer cares deeply about the people she is working with and enjoys what she is doing. She understands the subtle challenges people with hearing impairment face and is passionate in her desire to improve their quality of life. I would highly recommend Jennifer to anyone (child or adult) with hearing impairment. She is understanding and empathetic and explains everything so clearly.
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Amina Valimohamed
When my elderly father faced the challenges of hearing loss and required hearing aids, we reached out to Hear at Home and received excellent service and care from Jennifer. With a thorough understanding of the challenges my father was going through, given his hearing loss, Jennifer both educated and informed us on the topic. She also provided us with the options best suited for my father to help improve his quality of life. Jennifer’s professionalism and patience were contributing factors in making my dad’s transition to using hearing aids, successful. I would highly recommend Hear at Home.
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R Smith
Hello Karen & Jennifer - short note to thank you both for that very valuable Dementia Tips session on Monday.
It’s only Tuesday and I have already implemented at least two of the tips to great success - such a help to have your insight and practical suggestions to work with our mom’s new reality……….thanks again!!………..
It’s only Tuesday and I have already implemented at least two of the tips to great success - such a help to have your insight and practical suggestions to work with our mom’s new reality……….thanks again!!………..
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Cindijohnston
Jennifer has been a huge part of our family for years. Her knowledge and compassion have been instrumental in managing a challenging situation with my father - and she has devoted time to the education of the staff at his care home. A personal connection is so important when dealing with aging parents, and I truly value having a relationship with Jennifer and Hear at Home.
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Heather Prochuk
I resisted doing something about my hearing loss for many years -partly denial on my part, but also because I felt the professional I consulted many years ago seemed more interested in selling hearing aids rather than addressing my needs. My experience with Jennifer couldn't have been better. She obviously cares about her clients -using gentle humour to put me at ease. She was patient, thorough and explained everything without overwhelming me with information. I felt totally confident that my needs and well-being was her primary focus. A whole new hearing world has opened up for me now-I never realized how much I was missing before getting my hearing aides. She continues to follow up - which reinforces for me that she sincerely cares and wants only the best for her clients. Thank you, Jennifer.
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Greg Viger
Jennifer & the Hear At Home staff are amazing. The kindness, warmth, sincerity and genuine concern for their clients and family is like I have never witnessed in a business. It is kind of hard to believe until you experience it. Read the other reviews and there is a consistent pattern in the accolades. They go above and beyond to do right for their clients and make it as easy as possible to handle what can sometimes be hard situations. I completely trust them with my parents and can not recommend them enough to care for your loved ones.
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Brian Gibbard
In recent years I realized that I had sustained a hearing loss. A profoundly hearing impaired friend suggested I contact Jennifer Abbott at Hear at Home. Jennifer was a delight to deal with. She came to my home , tested me, and gave me a number of options. At no time did I feel she was trying to "sell" me something; rather she was giving me information and leaving decisions up to me. She was patient and and able to answer all my questions. I did purchase hearing aids from Hear at Home and they have worked as she described. Her follow up care was excellent and she was prompt and very careful to follow covid protocols. In sum my experience with Jennifer and Hear at Home exceeded my expectations and I would refer friends to her without hesitation.
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Carlos Taylhardat
Professional, dedicated and compassionate care are but a few of the traits that you can count from Hear at Home.
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Cathy M
The key piece of information I took from the Dementia webinar was the information provided about the difference between dementia and alzheimer’s disease. I found it informative and would attend again.
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