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The Hear at Home Promise
Our Pinky Promise to You
- Your partner for life – as a locally owned and independent business, you’ll have the confidence that we’ll be here long into the future to be your hearing care partners for life. We’re not a pop-up business that will be gone tomorrow.
- Access to all levels of technology – as an independent business, we will help you to find the right technology for your unique needs through our wide range of partnerships with major manufactures. Unlike many others, you’re not limited to just one manufacturer.
- Honesty and integrity – our 14 year reputation has been built based on always doing the right thing. You’ll benefit from transparency, honesty and the highest levels of integrity.
- Benefit from us helping thousands of local people – with thousands of delighted patients since 2009, you will benefit from partnering with the highest-rated team of hearing care experts in Greater Vancouver that have helped many others to achieve the outcomes that you’re looking for.
Emily James
We met Jennifer by chance and on finding out my son is hearing impaired, she immediately and selflessly offered to help us. I realize Jennifer deals mainly with adults, but she is truly amazing with kids. When she worked with my son, she was engaging, patient and kind. She talked directly to him and helped him understand how the devices worked so he could take ownership and have the confidence to operate everything on his own. It is obvious that Jennifer cares deeply about the people she is working with and enjoys what she is doing. She understands the subtle challenges people with hearing impairment face and is passionate in her desire to improve their quality of life. I would highly recommend Jennifer to anyone (child or adult) with hearing impairment. She is understanding and empathetic and explains everything so clearly.
read moreread less
VERA Eccles
Jennifer has been helping my Mom with her new hearing aids and she is amazing. Jennifer handles all the questions and queries with humor and patience.She has made this an almost enjoyable experience for my Mom. I would recommend this company to anyone needing a hearing test and new hearing aids. Thank you Jennifer, we couldn't have had a better experience. Vera Eccles
read moreread less
Deborah Upton
Jennifer has been taking care of my hearing needs for several years now and I picked her specifically because of her offering to come to my home to do my annual tests. The strength of her client reviews helped me make the final decision to call. Jennifer is a consummate professional in that she is well organized, consistent in her communications, prompt in her arrival at our appointments and incredibly supportive in coming up with suggestions to help improve my hearing and word recognition as changes occur. On a scale of 1 to 10 she is an 11 for me!
read moreread less
Sara Fox
Jennifer's mobile hearing aid clinic is a fantastic service. My dad lives on Bowen Island, so it was extremely helpful for him to get his new hearing aids without having to travel to the mainland. Jennifer is knowledgable, kind, good-humoured and helpful. She explains the options clearly. We did not feel at all rushed or pressured. We enjoyed the time that Jennifer spent with us, and learned a lot too. My dad is thrilled with his new hearing aid and the improvements it has made to his life. I got my own hearing aids somewhere else - before we knew about Jennifer and Hear At Home. I will certainly be going to Jennifer in the future. Thank you!
read moreread less
Nancy LeBlevec
Jennifer was very patient and lovely with my mother. As is the case for most older adults, they refuse to believe they need hearing aids. Jennifer was very adept at explaining not only the necessity but how it impacts other areas in her life. She came back twice to ensure the hearing aid fit properly and when my mom was still having some issues, she kindly switched her to another more comfortable style. I would strongly recommend Jennifer, she is very professional and compassionate with the older population.
read moreread less
Jennifer L
I don’t usually write reviews for companies, but I just had to share my experience this time. Jennifer was attentive, efficient and professional. My grandmother lost her hearing aid at her nursing home. Jennifer understood the urgency and got it replaced as soon as possible, by rushing to the home as soon as she got the hearing aid mailed to her. Every step of the way, she took the time to communicate with my family as well as the nursing home staff. She would send me pictures and call me to keep me updated. She also made sure that we were completely satisfied with the product. Jennifer went above and beyond by helping my family manage a very stressful situation. I would recommend her to anyone looking for a hearing aid for themselves or a loved one.
read moreread less
Stu Burgess
Hear at Home provides exceptional mobile service that is both dependable and quick. My father's broken hearing aid was replaced in just over 1 week, and Jennifer visited his care home to ensure it fitted properly, tested his hearing and adjusted both hearing aids for optimal performance. She is very kind and caring with her clients, and took the time to explain every step of the procedures to my Dad when conducting the hearing tests and adjustments. We couldn't have found a better mobile hearing clinic and highly recommend Hear at Home!
read moreread less
P L
I went online looking for a hearing aid service that could go to my 95 year old mother’s extended care home. I came across Hear at Home, and they were fantastic! They made the whole process very easy, provided an excellent assessment and plan Including follow up, and recommended the perfect hearing aid solution for my mother’s needs. The pricing was very competitive given the special circumstances. What I appreciated most, was that they made my mother feel very comfortable throughout the process. Highly recommended! Paul Livingston
read moreread less
Sanjay Mehta
I chose Jennifer after I read her reviews online. She is the most patient, caring, and knowledgeable hearing professional I’ve ever met. She fitted my 92 year old mother, after testing her at home. She made extra visits until she was satisfied that my mother was comfortable with the most appropriate hearing aids. And whenever I called her or emailed her with a problem, she responded quickly. Jennifer, thank you. You have a customer for life!
read moreread less
Ted
The delivery of the presentation was excellent, my knowledge was greatly improved and I’d attend another event in the future.
read moreread less
Emily James
We met Jennifer by chance and on finding out my son is hearing impaired, she immediately and selflessly offered to help us. I realize Jennifer deals mainly with adults, but she is truly amazing with kids. When she worked with my son, she was engaging, patient and kind. She talked directly to him and helped him understand how the devices worked so he could take ownership and have the confidence to operate everything on his own. It is obvious that Jennifer cares deeply about the people she is working with and enjoys what she is doing. She understands the subtle challenges people with hearing impairment face and is passionate in her desire to improve their quality of life. I would highly recommend Jennifer to anyone (child or adult) with hearing impairment. She is understanding and empathetic and explains everything so clearly.
read moreread less
VERA Eccles
Jennifer has been helping my Mom with her new hearing aids and she is amazing. Jennifer handles all the questions and queries with humor and patience.She has made this an almost enjoyable experience for my Mom. I would recommend this company to anyone needing a hearing test and new hearing aids. Thank you Jennifer, we couldn't have had a better experience. Vera Eccles
read moreread less
Deborah Upton
Jennifer has been taking care of my hearing needs for several years now and I picked her specifically because of her offering to come to my home to do my annual tests. The strength of her client reviews helped me make the final decision to call. Jennifer is a consummate professional in that she is well organized, consistent in her communications, prompt in her arrival at our appointments and incredibly supportive in coming up with suggestions to help improve my hearing and word recognition as changes occur. On a scale of 1 to 10 she is an 11 for me!
read moreread less
Sara Fox
Jennifer's mobile hearing aid clinic is a fantastic service. My dad lives on Bowen Island, so it was extremely helpful for him to get his new hearing aids without having to travel to the mainland. Jennifer is knowledgable, kind, good-humoured and helpful. She explains the options clearly. We did not feel at all rushed or pressured. We enjoyed the time that Jennifer spent with us, and learned a lot too. My dad is thrilled with his new hearing aid and the improvements it has made to his life. I got my own hearing aids somewhere else - before we knew about Jennifer and Hear At Home. I will certainly be going to Jennifer in the future. Thank you!
read moreread less
Nancy LeBlevec
Jennifer was very patient and lovely with my mother. As is the case for most older adults, they refuse to believe they need hearing aids. Jennifer was very adept at explaining not only the necessity but how it impacts other areas in her life. She came back twice to ensure the hearing aid fit properly and when my mom was still having some issues, she kindly switched her to another more comfortable style. I would strongly recommend Jennifer, she is very professional and compassionate with the older population.
read moreread less
Jennifer L
I don’t usually write reviews for companies, but I just had to share my experience this time. Jennifer was attentive, efficient and professional. My grandmother lost her hearing aid at her nursing home. Jennifer understood the urgency and got it replaced as soon as possible, by rushing to the home as soon as she got the hearing aid mailed to her. Every step of the way, she took the time to communicate with my family as well as the nursing home staff. She would send me pictures and call me to keep me updated. She also made sure that we were completely satisfied with the product. Jennifer went above and beyond by helping my family manage a very stressful situation. I would recommend her to anyone looking for a hearing aid for themselves or a loved one.
read moreread less
Stu Burgess
Hear at Home provides exceptional mobile service that is both dependable and quick. My father's broken hearing aid was replaced in just over 1 week, and Jennifer visited his care home to ensure it fitted properly, tested his hearing and adjusted both hearing aids for optimal performance. She is very kind and caring with her clients, and took the time to explain every step of the procedures to my Dad when conducting the hearing tests and adjustments. We couldn't have found a better mobile hearing clinic and highly recommend Hear at Home!
read moreread less
P L
I went online looking for a hearing aid service that could go to my 95 year old mother’s extended care home. I came across Hear at Home, and they were fantastic! They made the whole process very easy, provided an excellent assessment and plan Including follow up, and recommended the perfect hearing aid solution for my mother’s needs. The pricing was very competitive given the special circumstances. What I appreciated most, was that they made my mother feel very comfortable throughout the process. Highly recommended! Paul Livingston
read moreread less
Sanjay Mehta
I chose Jennifer after I read her reviews online. She is the most patient, caring, and knowledgeable hearing professional I’ve ever met. She fitted my 92 year old mother, after testing her at home. She made extra visits until she was satisfied that my mother was comfortable with the most appropriate hearing aids. And whenever I called her or emailed her with a problem, she responded quickly. Jennifer, thank you. You have a customer for life!
read moreread less
Ted
The delivery of the presentation was excellent, my knowledge was greatly improved and I’d attend another event in the future.
read moreread less
Emily James
We met Jennifer by chance and on finding out my son is hearing impaired, she immediately and selflessly offered to help us. I realize Jennifer deals mainly with adults, but she is truly amazing with kids. When she worked with my son, she was engaging, patient and kind. She talked directly to him and helped him understand how the devices worked so he could take ownership and have the confidence to operate everything on his own. It is obvious that Jennifer cares deeply about the people she is working with and enjoys what she is doing. She understands the subtle challenges people with hearing impairment face and is passionate in her desire to improve their quality of life. I would highly recommend Jennifer to anyone (child or adult) with hearing impairment. She is understanding and empathetic and explains everything so clearly.
read moreread less