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The Hear at Home Promise
Our Pinky Promise to You
- Your partner for life – as a locally owned and independent business, you’ll have the confidence that we’ll be here long into the future to be your hearing care partners for life. We’re not a pop-up business that will be gone tomorrow.
- Access to all levels of technology – as an independent business, we will help you to find the right technology for your unique needs through our wide range of partnerships with major manufactures. Unlike many others, you’re not limited to just one manufacturer.
- Honesty and integrity – our 14 year reputation has been built based on always doing the right thing. You’ll benefit from transparency, honesty and the highest levels of integrity.
- Benefit from us helping thousands of local people – with thousands of delighted patients since 2009, you will benefit from partnering with the highest-rated team of hearing care experts in Greater Vancouver that have helped many others to achieve the outcomes that you’re looking for.
Sara Fox
Jennifer's mobile hearing aid clinic is a fantastic service. My dad lives on Bowen Island, so it was extremely helpful for him to get his new hearing aids without having to travel to the mainland. Jennifer is knowledgable, kind, good-humoured and helpful. She explains the options clearly. We did not feel at all rushed or pressured. We enjoyed the time that Jennifer spent with us, and learned a lot too. My dad is thrilled with his new hearing aid and the improvements it has made to his life. I got my own hearing aids somewhere else - before we knew about Jennifer and Hear At Home. I will certainly be going to Jennifer in the future. Thank you!
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Melissa Weaver
I had the opportunity to work with Jennifer while I was finishing my education and she was an invaluable piece in my success. But more than the experience she gave me, I do not forget years later that more than anything, Jennifer cares. About her clients, her work, and her community. I saw it in her knowledge and that she is always broadening and sharing her skills. Her approach is one with patience and empowerment. And her involvement is always present whether it's with other professionals, her clients, or the community at large. From my time with her, Jennifer offers an amazing service and experience.
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Linda Hagen
My sister and I feel blessed to have met Jennifer from Hear at Home. Getting our mom the help she needed with her hearing has significantly changed Mom's life for the better and, thanks to Jennifer, the entire process was pleasant for all of us. Having our mom being able to hear again truly is amazing but equally amazing is the way Jennifer does what she does. Right from the start of the process her calm, friendly demeanor put all of us immediately at ease. We were a bit concerned about how well our mom would handle the actual hearing test but Jennifer's patience, interjected with appropriate and well-timed humour, had our mom relaxed and understanding what she needed to do in a matter of minutes. Jennifer has a thorough and clear way of explaining things which was especially valuable when it came to understanding the hearing test results, why she was recommending specific types of hearing aids and how to insert and care for the hearing aids we selected. Her response time to phone calls and e-mails was also very prompt which was also greatly appreciated. As well, Jennifer made a recommendation of an alternate communication device to the telephone which has significantly improved quality and quantity of connecting with our mom. We highly recommend Jennifer and Hear at Home for anyone in need of a hearing test or devices for themselves or anyone under their care. Linda Hagen & Jennifer Champagne
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Isabel Eng
We are so grateful for Jennifer who fitted our mom with her hearing aids. Her gentle and kind character which made my mom feel comfortable and she worked quickly to get the mould done at home. Jennifer is always quick to respond to any questions or concerns and is willing to go the extra mile to make sure the hearing aids are working properly. Thank you for improving my mom's quality of life.
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Greg Viger
Jennifer & the Hear At Home staff are amazing. The kindness, warmth, sincerity and genuine concern for their clients and family is like I have never witnessed in a business. It is kind of hard to believe until you experience it. Read the other reviews and there is a consistent pattern in the accolades. They go above and beyond to do right for their clients and make it as easy as possible to handle what can sometimes be hard situations. I completely trust them with my parents and can not recommend them enough to care for your loved ones.
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R Smith
Hello Karen & Jennifer - short note to thank you both for that very valuable Dementia Tips session on Monday.
It’s only Tuesday and I have already implemented at least two of the tips to great success - such a help to have your insight and practical suggestions to work with our mom’s new reality……….thanks again!!………..
It’s only Tuesday and I have already implemented at least two of the tips to great success - such a help to have your insight and practical suggestions to work with our mom’s new reality……….thanks again!!………..
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Cathy M
The key piece of information I took from the Dementia webinar was the information provided about the difference between dementia and alzheimer’s disease. I found it informative and would attend again.
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Janet Pursell
After my family noted that they had to repeat things to me and I had also noted that I was missing parts of conversations, I contacted Hear At Home for assistance. I encountered professional, friendly and personalized service which included a hearing assessment, education on hearing loss and a review of hearing aid options. I found out that my hearing loss was limited to one ear and I was fitted with a hearing aid that is so small that it is almost invisible! I can now hear much better in social and work situations and would highly recommend Hear At Home for its exceptional service!
Thanks Hear At Home!
Thanks Hear At Home!
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Tina Nguyen
She was kind and professional. She was not able to help me because I had no ear wax but she gave us some advice that might help in my problem. She also did not charge us for the consultation and I appreciate that.
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karen Bertini
Jennifer was amazing! The personalized in home service was above and beyond. Her caring nature and professionalism is unmatched. She was extremely helpful to my husband who was suffering with tinnitus and hearing loss. I have recommended her to friends and will continue to do so in the future. Sincerely, Karen Bertini
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